Gift card terms
These terms apply to the Antenne Books e-gift card. They are written to be read, so we have kept them short.
Who issues it
The gift card is issued by Antenne Books Limited, 92 Cromer Street, London WC1H 8DD, United Kingdom.
Where you can use it
Online at antennebooks.com, and in our London store at 92 Cromer Street, WC1H 8DD. Online, enter the gift card code at checkout. In the store, show the email or give the code at the till.
How it arrives
The gift card is sent by email, straight away or on the date chosen when it was bought. Please check the email address is right. If the email does not arrive, look in the spam folder and then contact us at shop@antennebooks.com.
How long it lasts
The gift card is valid for one year from the date of purchase. The code expires on the same day, and the validity does not change if the email is lost or sent again.
Using it
You can use the gift card for more than one order until the balance is used. If an order costs more than the balance, the rest is paid another way. You can use a gift card to buy another gift card, for example to pass it on.
Currency
A gift card is issued in pounds, US dollars or euros, depending on where it is bought. It can be used in any of our currencies. If it is used in a different currency, the amount is converted at the exchange rate on the day.
Private customers only
Gift cards are sold to and for private customers (B2C). They cannot be used on trade (B2B) accounts or trade orders.
If you lose it
Because the gift card is sent by email, we can find the code from your order and send it again. The validity stays the same.
Cancellation and refunds
Cancellation and refunds follow our Refund policy, as for any other order on antennebooks.com. As in that policy, a gift card cannot be refunded or exchanged for cash, except where the law gives you a right to withdraw. You can use the “Submit Withdrawal” button in the footer of our website, or write to shop@antennebooks.com with your order number. If something bought with a gift card is returned, the refund goes back onto the gift card.
Your rights
These terms do not affect your legal rights. They are governed by the law of England and Wales.